Analyzing workflow

The discussion on workflows within the health care environment offers some important points on workflows and their value in management especially when handling new technology. In fact, it mentions that workflow is important during the whole lifecycle of technology to include the planning, implementation and use steps. In addition, the discussion presents learning about the workflow, education presentations to stakeholders, and use of current tools to measure performance as important concepts when redesigning existing workflows. Analyzing workflow Essay Discussion paper  Besides that, the discussion presents points on the importance of monitoring workflows, noting that this step aligns performance with expectations while identifying the need for changes to how the workflow is structured and implemented (McGonigle & Mastrian, 2018. Although the discussion is informative, there are some points that may have been overlooked.

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Firstly, the discussion on the important concepts should have mentioned the need for understanding clinical and administrative aspects of workflow, need for regular evaluations to support improvements, and need for linking workflow to the technology lifecycle that includes the planning, design, implementation and use phases (Agency for Healthcare Research and Quality, 2019). Secondly, the discussion should have drawn a direct correlation between using workflow in the right way and reporting improved efficiency and performance in the health care environment. This would be an acknowledgement that the wrong use of workflow would have a negative effect on resource utility and value (Koppel & Kreda, 2010). Finally, although the discussion acknowledges the importance of evaluating workflows, the implications of failing to monitor workflows has not been well discussed. In fact, it should be mentioned that while workflows allow for efficient and effective use of resources to maximize value, using workflows in the wrong way could have a negative impact on performance (Ellis & Bach, 2015). Overall, it can be summarized that workflows are important management tools that seek to improve performance through directing the efficient and effective use of resources.

References

Agency for Healthcare Research and Quality (2019). Workflow assessment for health IT toolkit. Retrieved from https://healthit.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit

Ellis, P. & Bach, S. (2015). Leadership, management and team working in nursing (2^nd ed.). Thousand Oaks, CA: SAGE Publications.

Koppel, R., & Kreda, D. A. (2010). Healthcare IT usability and suitability for clinical needs: Challenges of design, workflow, and contractual relations. Studies in Health Technology and Informatics, 157, 7–14.

McGonigle, D., & Mastrian, K. G. (2018). Nursing informatics and the foundation of knowledge (4^th ed.). Burlington, MA: Jones and Bartlett Learning.  Analyzing workflow Essay Discussion paper