leadership and management within an organization
please use peer reveiw journals for resources and the article listed below. I work at Uvalde memorial hospital, In the Emergency Department as an RN. (www.umhtx.org) please use this for mission vision and goals: Our Mission To promote the healing of those we serve by providing compassionate, high-quality healthcare. Our Vision To be the provider of choice to the people we serve with the best staff, the best care, and the healthiest community. Our Values Compassion – Do unto others as you would have them do unto you (with caring, dignity, and respect).
Accessibility – Be available to all we serve. Integrity – Do the right thing. Stewardship – Be fiscally responsible and accountable. leadership and management within an organization Cultivate resources entrusted to us to promote healing and wholeness. Excellence – Exceed expectations through teamwork and innovation About UMH Our History Board of Directors Executive Team Mission, Vision, and Values Service Counties Awards & Recognition To prepare: Review the Meyer article, “Nursing Services Delivery Theory: An Open System Approach,” in this week’s Learning Resources. Focus especially on the information presented in Table 1 (p. 2831)leadership and management within an organization and Figure 2 (p. 2833). Reflect on your organization or one with which you are familiar. Within a particular department or unit in this organization, identify a problem the staff is encountering. Using Table 1 in the Meyer article as a guide, analyze the department or unit, identifying inputs, throughput, output, cycles of events, and negative feedback. Consider whether the problem you have selected relates to input, throughput, output, cycles of events, and/or negative feedback. Think about how you could address the problem: Consider what a desired outcome would be, then formulate related goals and objectives, and translate those goals into policies and procedures. Research professional standards that are pertinent to your identified problem. Reflect on the organization’s mission statement and values. In addition, consider how addressing this problem would uphold the mission and values, while improving the organizational culture and climate. (Depending on the organization you have selected, you may have explored these in the Week 1 Discussion.) To complete: By Day 7 Write a 3- to 5-page paper (page count does not include title and reference page)leadership and management within an organization that addresses the following: Describe a department or unit within a health care organization using systems theory terminology. Include a description of inputs, throughput, output, cycles of events, and negative feedback. Describe the problem you identified within the department or unit using an open- systems approach, and state where the problem exists using the systems theory model (input, throughput, output, cycles of events, or negative feedback). Based on this information, explain how you would address the problem as follows: Formulate a desired outcome. Identify goals and objectives that would facilitate that outcome. Translate those goals and objectives into policies and procedures for the department or unit. Describe relevant professional standards. Explain how your proposed resolution to the problem would uphold the organization’s mission and values and improve the culture and climate.
Leadership and management
Part 1. Describing the department
I am engaged as a registered nurse in the emergency department of Uvalde Memorial Hospital. The facility’s intention is to offer compassionate and high-quality medical care that presents the healthiest community through engaging the best staff and best care (Uvalde Memorial Hospital, 2018)leadership and management within an organization. The facility’s emergency department is concerned with meeting the basic care needs to stabilize the patients’ in critical condition. Towards this end, the department has engaged a multidisciplinary team comprised of nurses, physicians, and other medical professions. The team members complement each other through applying their unique professional competencies to offer the best possible care to patients. As such, the emergency department applied medical equipment and personnel as resources to ensure that the desired outcome is achieved in terms of patient care outcomes. The emergency and critical care services offered in the department act as the throughput. The patients who are admitted into the emergency department can be considered as the output. The revenue that the department earns from providing care can be considered as the cycle of events. The feedback would be the performance indicates that show how the stakeholders’ rate the services offered in the department (Meyer & O’Brien-Pallas, 2010)leadership and management within an organization.
Part 2. Describing the problem
The emergency department at Uvalde Memorial Hospital is intended to provide critical care while stabilizing patients in preparation for transfer to other inpatient departments. A review of the feedback offered for the department shows that it performs poorly with regards to pain management. Some of the patients who are discharged from the department indicate that the pain management measures applied in the department were infective and they had to bear with the pain during their stay in the department. The implication is that there is a disconnect between what the patients expect and what they receive from the department (Meyer & O’Brien-Pallas, 2010)leadership and management within an organization. The problem reported for pain management is not unique to Uvalde Memorial Hospital with Marquis and Huston (2017) indicating that as much as 80% of the information required for accurate pain assessment is typically lost. To address this concern, there is a need to improve interactions with patients so that pain assessment is conducted subjectively and on a patient-by-patient basis.
Part 3. Explaining
Desired outcome
The desired outcome is to improve pain management strategies so that patients do not complain about having unaddressed pain. Given that as much as 80% of the information required for pain assessment is typically lost thus resulting in a misevaluation of the pain levels, then it stands to reason that applying comprehensive pain assessment strategies to collect at least 80% of the required information would result in a more accurate evaluation of the pain levels. Accurate assessment would support management strategies by matching the intervention to the evaluation results. As such, the desired outcome is to realize better pain management results in the department leadership and management within an organization.
Goal and objective that will facilitate the desired outcome
The goal is to meet the patients need and ensure that they provide positive feedback for the department. Eliminating the negative feedback concerning pain management would realize this objective since the patients would be more satisfied with the services offered in the department, thus causing them to provide a positive feedback.
Translating the goal and objective into policies and procedures for the department
Translating the desired goal into policies and procedures for the department would entail applying comprehensive pain assessment strategies that collect at least 80% of the required information. The collected information would the facilitate evaluation and match the pain control strategies to accurate pain levels (Pope & Deer, 2017).
Describing the relevant professional standards
To ensure that the department is able to collect at least 80% of the required information for pain assessment, they will be subjected to specialized trained to improve their knowledge and competence. The training would allow the department personnel to develop accurate pain management baselines that match the desired outcomes to actual performance (Cherry & Jacob, 2013) leadership and management within an organization.
Explaining how the proposed resolution to the problem would uphold the organization’s mission and values and improve the culture and climate
The proposed solution is to enable the medical personnel to collect at least 80% of the information required for accurate pain assessment. This will improve pain management strategies and outcomes so that they do not complain about unaddressed pain. This will allow the patients to provide a more positive feedback of the department, at least with regards to pain management since none of them would complain about unaddressed pain. This matches the facility’s intention to offer compassionate and high-quality medical care that presents the healthiest community through engaging the best staff and best care since personnel would be better informed about pain management and proving compassionate care that does not allow the patients to suffer unnecessary pain. The positive feedback would motivate other patients to patronize the facility thus increasing the number of patients who use the facility (Pope & Deer, 2017)leadership and management within an organization.
References
Cherry, B. & Jacob, S. (2013). Contemporary nursing, issues, trends, & management (6th ed.). Amsterdam: Elsevier Health Sciences.
Marquis, B. L. & Huston, C. J. (2017). Leadership roles and management functions in nursing: theory and application (9th ed.). Philadelphia, PA: Lippincott, Williams & Wilkins.
Meyer, R. & O’Brien-Pallas, L. (2010). Nursing services delivery theory: an open system approach. Journal of Advanced Nursing, 66(12), 2828-2838.
Pope, J. & Deer, T. (2017). Treatment of chronic pain conditions: a comprehensive handbook. New York, NY: Springer.
Uvalder Memorial Hospital (2018). About. Retrieved from http://www.umhtx.org/about leadership and management within an organization