Solution Evaluation Tools Example Paper

The purpose of this assignment is to explain how you will evaluate and measure the success of the problem solution you intend to implement in the organization.
Write 250 words that explain how you will measure whether or not the solution is successful in addressing the problem and meeting the needs of the business, employees, and customers. Success can be measured using both qualitative and quantitative methods.
This summary will be used as part of the Business Proposal Presentation in Topic 7 and the Final Business Proposal you submit in Topic 8.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

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Solution Evaluation Tools

The organization already has well established tools for assessing the performance of the change/solution. In fact, these tools are the metrics that identified the problem and its solution and would be presented as the performance improvement metric. They include changes in audit evaluation, organization value and intention to invest as the organizational performance and outcomes that the change intended to achieve for the organization. These measures would determine if the implemented change has successfully achieved its objectives (Voehl & Harrington, 2016). In addition to the organizational performance, change management performance would also be evaluation.  Solution Evaluation Tools Example Paper This make use of evaluation tools that include expenditure within the budget, implementation on time (adherence to timeline), speed of execution, return on investment, and adherence to the change plan (Voehl & Harrington, 2016). Other than the identified tools, individual employee performance would be measured as they are affected by the change. The evaluation tools used include satisfaction surveys, readiness assessment, observation, awareness and understanding of the change, requests for support, error and compliance logs, feedback, engagement measures, proficiency measures, and adherence and compliance reports, utilization reports, and adoption metrics (Voehl & Harrington, 2016). Besides the mentioned tools, the change management activities among personnel will be evaluated through communication effectiveness and deliveries, training attendance and participation numbers, training tests and effectiveness measures, and tracking if the change is conducted according to plan. Also, individual personnel will be evaluated for their success in making the transition through measuring individual progress at the practical level, and measuring cumulative progress to include proficiency, utilization and speed of adoption (Finch, 2012). In this respect, the solution would be evaluated from the three perspectives of organizational performance, change management performance and individual performance.

References

Finch, E. (2012). Facilities change management. Hoboken, NJ: John Wiley & Sons.

Voehl, F. & Harrington, J. (2016). Change management: manage the change or it will manage you. Boca Raton, CRC Press. Solution Evaluation Tools Example Paper