Workload Management in Mental Healthcare Essay

Workload Management in Mental Healthcare Essay

Workload Management / Transition to Practice (Mental Health)

Prescribed Evidence

General Introduction

The clinical setting I have chosen for the workload management is Connolly Norman House Mental Health Clinic. For my seven week placement in this clinic I was working with the CMHNs from the Mater Sector Community Services. The aims of the Mater Sector Team continuously focused on providing the highest standard of care to each patient while working in partnership with the service user and its family and respect the person’s individuality.Workload Management in Mental Healthcare Essay

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The Mater Sector Team consisted of two consultant psychiatrists, two medical registrars, five CMHNs, one social worker, one clinical psychologist and one administrative secretary. Other services which were linked to the clinic included the main hospital, the day hospital, day centres and numerous other support services. Each CMHN had assigned a number of service users for which she has designated responsibility. Each patient’s care was planned in collaboration with them and the amount of input provided to each patient depended on how unwell somebody was and how much input was necessary was decided by the CMHN.Workload Management in Mental Healthcare Essay

In order to identify the care needs of service users, the Bio-Psycho-Social Nursing Assessment is used in the particular clinical setting chosen for this assignment. This model is recovery oriented and involves service user’s opinions on what is needed in order to improve their recovery journey. The main goal of this assessment framework is to empower the service user re-gaining a life, which includes responsibility, choice, risk taking, hope and social inclusion.Workload Management in Mental Healthcare Essay

The Quality Framework for Mental Health Services in Ireland (Mental Health Commission 2007) was the philosophical framework which guided my delivery of nursing care. The framework promotes a user centred, recovery focused approach. It aims to empower users of the service while also emphasising the person’s journey towards recovery. This framework is very broad and enabling as it applies to all services equally regardless whether care is being delivered in an in-patient setting, in the community or in the home.

For the duration of my seven week placement in this clinic I was delegated a caseload of five patients but for this assignment I will focus only on three patients because of the word count limit. The patients to be taken onto my caseload were selected by my preceptor and the other CMHNs.Workload Management in Mental Healthcare Essay

John is a 76 year old man with a history of depressive disorder and anxiety. John lives alone and socially isolates himself. He is divorced for many years. He has two sons but has contact with only one of them who visits him regularly. His physical health is not very good as he has a history of diverticular disease which causes him abdominal and stomach pain. At the moment, objectively John does not display any symptoms of depression or anxiety and subjectively John reported “I am feeling ok now.” John’s main issue at the moment is that he continues to be socially isolated and remains unmotivated to go out for walks or to attend any of the groups in the Day Care Centres. When I met John for the first time I informed him what my role is and together we devised a care plan for him in order to reduce his social isolation and to remain well in mental and physical health. The first plan devised was in relation with his daily routine. I explained to him that incorporating short walks in his daily routine will benefit his physical and mental health. I also explained to John that social interaction is very important in reducing and preventing the symptoms of depression. John also agreed for me to refer him to “Befriending” services with a view to reduce his social isolation as they can make available one-to-one companionship once a week. John also agreed for me to visit him once a week and to go out for short walks.Workload Management in Mental Healthcare Essay For the first two weeks John denied going out for walks together with me as we planned previously. He was displaying lack of motivation and he would find different reasons to avoid going out. As a former psychiatric nurse, John would always like to talk to me about his career and the hospital he was working with. As he was still living nearby his previous workplace, on my third visit I asked John if he would like to show me around the grounds next to the hospital where he used to work. John was very happy about this and agreed to go for a walk. For the next few weeks John appeared to be more motivated to go out for walks while me accompanying him and reported that he really enjoys the walks. Because John has a history of non-compliance with medication, on each of my home visits to him I ensured that he was taking his medication as prescribed and checked his dosset box. At the end of my placement John informed me that he is socialising more with his friends and agreed to continue to go out for walks few times a week.Workload Management in Mental Healthcare Essay

Sarah is a 44 year old lady with a diagnosis of chronic paranoid schizophrenia with prominent negative symptoms. Sarah has two sisters and one brother who died two years ago. She is living with her parents and they look after her at home. Sarah has major difficulties in attending self-care and ADL’s in general. She has a lack of daily routine spending much of her time in bed. She has isolated herself from the outside world since her early teenage years. Sarah has also difficulty in retaining information and is unable to travel on her own around town because of her lack of awareness regarding directions and safety. Because of this, her parents fear of her welfare or becoming lost. Since Sarah’s medication was changed to Clozapine, she has been more interactive with others and increasingly initiating conversation.Workload Management in Mental Healthcare Essay She has also expressed an interest to attend the art and music therapy group in a Day Centre. I worked closely with Sarah and together we devised a care plan with a view to improve her self-care and to have more structure throughout the day. She also agreed for me to accompany her to the Day Centre in order to attend the art and music groups. This would improve her social activity outside of home and her independence by improving her directions skills to and from the Day Centre. Next, we formulated a plan to be followed every day and that consist of her to have a shower in the morning, helping her mum to prepare the meals for the day and going out for walks daily accompanied by one of her parents. While I accompanied Sarah to the Day Centre I used picture and monument identification folder to identify what bus to get and what stop to wait at. I also allowed Sarah to lead the way with minimal assistance. At the end of my placement Sarah had more structure to her day and her mum informed me that she could see a real improvement in Sarah’s behaviour while attending her activities of daily living. Sarah’s interaction with other people in the day centre also improved and she reported that she really enjoys the groups. She was still unsure of bus route numbers but she was able to lead the way from the bus stop to her house. Sarah and her family were delighted of her improvements.

Mary is a 77 year old lady with a long history of paranoid schizophrenia. Mary has one daughter and after the separation from her husband, she lived with her mother who would look after her and her daughter. Since her mother died twenty years ago Mary lives on her own but her daughter and her sister visit her regularly. At the moment Mary’s mental state is stable and she complies with the medication prescribed. However, Mary feels that her memory is poor and she is worried about not being able to manage paying the bills. After I had been introduced to Mary, together we devised a care plan in order to reduce her anxiety in relation of not being able to remember things and to reduce her worries regarding bills. Mary agreed to use a notebook to write down what she needs to remember. I also encouraged her to attend for an assessment with psychiatry of old age and she agreed for me to talk with one of the doctors in the clinic about this. Mary also agreed for me to complete a budget plan form for her and to send it to….I also encouraged her to pay the bills weekly until this would come into effect. Furthermore, I advised Mary to have more social outlets by attending day services or community social services. Mary agreed with this and asked me to refer her to one of the day centres. At the end of my work with Mary she informed me that using the notebook helped her significantly about recalling things she has to do and that she is using it very often. I also informed Mary that I was in contact with one of the charity organisations and they agreed to help her pay the bills until she could use the budget plan and she was very happy with this. Mary continues to attend a day centre once a week and she finds it very enjoyable. Mary was pleased with the help she received from me as she informed me and I advised her to contact the CMHN if she has concerns regarding her mental health and for support.Workload Management in Mental Healthcare Essay

Management Tasks

During my placement, I carried out numerous administrative and management tasks, including: answering the phone and taking messages for other members of the team, carrying forward patient’s appointments for their depot injections and ordering from the pharmacy if necessary. I would also take part in organising and filing medical and nursing notes. Seeing that there was an administrative secretary in the clinic she carried out many of the administrative tasks.Workload Management in Mental Healthcare Essay

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Workload Management

For this assignment I am going to describe a typical working day within Mater Services Team in the clinic of Connolly Norman House. The day usually commences at 9:00hrs and ends at 17:00hrs. After arriving I informed my preceptor that I have to carry out two home visits to two of the patients in the morning. At 9:30hrs I left the clinic to visit one of my patients. I arrived at my patient’s house at 9:45. I accompanied my patient for a walk and to the local coffee shop for a cup of tea. After we returned to my patient’s house I completed a nursing assessment with him. I left the patient’s house at 11:00hrs. I walked to visit my next patient. I arrived at her house at 11:15. After I have talked with my patient about how she feels and about her concerns I went back to the clinic. I arrived at the clinic at 12:15hrs. I recorded in the patients nursing notes regarding the home visits. I also did a handover to my preceptor about the two patients. Workload Management in Mental Healthcare Essay While in the office, I had to answer the phone and record a few messages in the message book. I also had to make a referral for one of the patients to one of the support services for people with mental illness. After I completed the referral, I went for my lunch break from 13:00hr to 13:45hrs. In the afternoon from 14:00hrs to 17:00hrs patients are expected to attend the clinic in order to receive their depot injection and to attend their appointment with the doctor. At 1:45 I went to the clinical room to prepare the trolley for the depot injections. The clinic lasted from 14:00hrs until 16:30hrs. During this time I had to administer depot injections under the supervision of staff nurse and afterwards I sign the patient’s kardex and get it co-signed by the nurse who supervised me. I then ensured to follow up the depot book and document when his/her depot is next due and I informed the patient when they are due to return again and provide them with an appointment card. I also had to check each patient’s vital signs and weight as part of a physical screening evaluation programme. At one point I had to link with the secretary as I couldn’t find one of the patient’s kardex but she couldn’t find it either. Therefore I had to ask the doctor to re-write a new kardex in order for the patient to receive her depot injection. While in the clinic I also had to take two phone messages and pass them on to one of the CMHN. At 16:30hrs I went for a hand over from the doctors working within our catchment area. The handover was regarding new referred patients to the services and lasted for 30 minutes. I had to record all the information from the doctors with regards new patients referred to the services. I finished work at 17:00hrs.Workload Management in Mental Healthcare Essay

Conclusion

After completing this placement I feel I have gained a lot of experience in working in the community. By having my own caseload it encouraged me to use my own initiative and whenever I felt in a challenging position I always asked for guidance from my preceptor or other staff nurse. My preceptor and the other CMHNs supported and guided me throughout my seven weeks placement.Workload Management in Mental Healthcare Essay

If health services research is a relatively new discipline, mental health services research is of even more recent vintage. In a brief ten or fifteen years the initial group of mental health services researchers have built on the early foundation of studies in health care and expanded the knowledge base, particularly regarding systems of care and the relationship of public and private services.Workload Management in Mental Healthcare Essay

Health care reform comes at an opportune time, as the debate demonstrates daily the need for systematic knowledge to answer immediate questions and to develop, support, or oppose the myriad proposals and permutations under consideration. Whatever the outcome of the reform process, it is abundantly clear that services research is an essential element of the health care infrastructure.

Mental health now constitutes one of the most promising areas of opportunity in health services research. The availability of credible mental health information—unexpected by many policymakers—in the health care reform debate has enhanced the stature of the research and its practitioners. The reform debate itself has highlighted both the common and the specialized mental health issues within the health care framework.Workload Management in Mental Healthcare Essay

The public sector remains the predominant source of funds for mental health services research, primarily via the National Institute of Mental Health (NIMH) and other federal agencies. On the private side, a review of annual reports of various private foundations with significant health services research interests reveals none with a specific focus on mental health. However, most of these foundations have funded several projects involving mental health in conjunction with their major areas of focus, such as substance abuse, homelessness, elderly, children, education, and primary health care. These include The Robert Wood Johnson Foundation, The Pew Charitable Trusts, The Commonwealth Fund, The Henry J. Kaiser Family Foundation, W.K. Kellogg Foundation, Milbank Memorial Fund, and The William T. Grant Foundation, The John D. and Catherine T. Workload Management in Mental Healthcare Essay MacArthur Foundation health program, which does not accept unsolicited proposals, supports two endeavors to conduct and/or publish significant mental health services research: the Mental Health Policy Resource Center and Health Affairs. In addition, MacArthur’s Law and Mental Health Research Network focuses on many issues germane to mental health services research. This essay examines the development of mental health services research and the opportunities for future research that merit the attention of both public- and private-sector funders and researchers.Workload Management in Mental Healthcare Essay

WHAT IS MENTAL HEALTH SERVICES RESEARCH?
Unlike other areas of health, mental health has long looked to a single federal agency—NIMH—as the major source of national funding for all types of research, services, training, and statistics. Perhaps for that reason, NIMH has defined the services research arena somewhat more broadly than does the Association for Health Services Research (AHSR), which defines services research as “a field of inquiry that examines the impact of the organization, financing and management of health care services on the delivery, quality, cost, access to and outcomes of such services.” For NIMH, the boundaries among clinical, epidemiological, treatment, and services research are not always clear. For instance, considerable attention has been devoted to distinguishing between clinical services research and service systems research, both of which have been treated as part of mental health services research.Workload Management in Mental Healthcare Essay

Mental health services research began in the late 1970s and early 1980s; it grew out of NIMH’s epidemiology and data collection programs and emphasized statistical information and economics. The priority of the institute during this time was the public mental health system and the primary public patient population—persons with serious and persistent mental illness—and this priority was reflected in the services research program. In its 1991 report, Caring for People with Severe Mental Disorders: A National Plan of Research to Improve Services , a chapter entitled “Clinical Services Research: Enhancing the Real-World Applications of Clinical Science” articulates the boundary with other types of research:Workload Management in Mental Healthcare Essay

Clinical services research begins where clinical research itself leaves off. It is concerned with the application of clinical knowledge gained in a controlled research environment, to the larger, relatively uncontrolled environment in which the mentally ill actually function. Its goal is to improve the quality of care of everyday clinical practices so that they consistently meet existing state-of-the-art criteria. Workload Management in Mental Healthcare Essay

Major areas of concern for this research include salient characteristics of mental illness, such as demographics, risk factors, cultural influences, and family issues; assessment in terms of specific diagnoses as well as physical, social, and vocational functioning; specific treatment and rehabilitation interventions; and outcomes and effectiveness of services.Workload Management in Mental Healthcare Essay

The next chapter of NIMH’s 1991 report, “Service Systems Research: Improving the Organization and Financing of Care,” describes service systems research as focusing on how to provide services most efficiently, economically, and equitably. It encompasses a broad and eclectic set of questions and issues: identifying the nature and scope of local needs; matching local services to needs; structuring integrated care that reaches the consumer; allocating financial resources so that consumers and providers have proper protection and incentives to use services appropriately; legal issues such as the role of the criminal justice system, civil commitment, patient rights, and confidentiality; human resource issues; and stigma and strategies for changing attitudes.Workload Management in Mental Healthcare Essay

The Alcohol, Drug Abuse, and Mental Health Administration (ADAMHA) Reorganization Act of 1992 (P.L. 102-321) split the services and research programs of NIMH, the National Institute on Drug Abuse (NIDA), and the National Institute on Alcohol Abuse and Alcoholism (NIAAA) and transferred the three as research-only institutes to the National Institutes of Health (NIH). Services research went with the research portfolios, protected by a mandatory set-aside—12 percent of research funds in fiscal year 1993 and 15 percent in fiscal years 1994 and 1995 must be spent on services research. The new Substance Abuse and Mental Health Services Administration (SAMHSA)—including its new mental health component, the Center for Mental Health Services (CMHS)—was given evaluation authority but no specific funding in the form of a line item to support evaluation studies.Workload Management in Mental Healthcare Essay

The ADAMHA Reorganization Act defined health services research as “study of the impact of the organization, financing, and management of health services on the quality, cost, access to, and outcomes of care.” This definition is essentially the same as that used by AHSR. Mental health services research may be defined most simply as a subset of this domain.

Given the mandated set-aside, it has become particularly important to distinguish between mental health services research and other forms of research. A recent work group convened by the Foundation for Health Services Research (FHSR) suggested two key distinguishing factors: (1) the intent of the study and nature of the hypotheses, and (2) the distinction between studies of factors influencing the effectiveness of health services in “real-world settings” (health services research) and studies concerning the efficacy of specific preventive, diagnostic, or treatment services done under highly controlled conditions (not health services research). 2 One NIMH services research official recently offered the following general definition:Workload Management in Mental Healthcare Essay

Services research differs from treatment research, which examines clinical treatments under highly controlled experimental conditions, by including factors such as costs, reimbursement mechanisms, treatment ideologies, and personal and organizational interests that affect how providers actually deliver services.Workload Management in Mental Healthcare Essay

For this essay we reviewed recent and active projects in mental health services research and consulted with selected knowledgeable persons; this provides a descriptive snapshot of the kind of work currently funded and under way. This base, together with the newer areas of priority resulting from the health care reform process, suggests many promising opportunities for the future.

For an overview of recent grants identified as mental health projects, we turned to the Health Services Research Grants Information System, a database of ongoing and recently completed health services research projects that is being developed by FHSR and the Cecil G. Sheps Center for Health Services Research of the University of North Carolina at Chapel Hill. This database, whose creation was funded by The Pew Charitable Trusts, will allow researchers as well as policymakers to keep abreast of current research, rather than waiting until the results are published.Workload Management in Mental Healthcare Essay

The Health Services Research Grants Information System will become a part of the National Library of Medicine’s MEDLARS system. The information system is scheduled for completion in late 1993. Information in the database will include the name and address of the performing organization and principal investigator, amount of the award, an abstract of the project, and a description of the population studied. Initial funding agencies include the Agency for Health Care Policy and Research (AHCPR), the Health Care Financing Administration (HCFA), NIH, the Health Resources and Services Administration (HRSA), the Department of Veterans Affairs (VA), and seven private foundations (The Pew Charitable Trusts, The Robert Wood Johnson Foundation, The John A. Hartford Foundation, W.K. Kellogg Foundation, The Henry J. Kaiser Family Foundation, The Commonwealth Fund, and The William T. Grant Foundation). Additional federal agencies and private foundations will join the effort in the future.Workload Management in Mental Healthcare Essay

Our database search turned up nearly 200 grants (of a total of 1,500 listed) that focused on mental health issues. All but a handful were funded by NIMH and other federal agencies. Of these, roughly one-third could be generally categorized as targeting services for persons with the most serious mental illnesses. The remaining two-thirds covered a wide spectrum of topics, including mental health issues related to aging, women, family violence, adoption, various minority groups, alcohol and/or drug abuse (which generally coincide with mental health problems), general health care, homelessness, and many more.

NIMH is by far the largest funder of projects identified specifically as mental health services research. The NIMH Services Research Branch oversees a broad program of investigator-initiated grants addressing virtually any area related to mental health services. Funding in fiscal year 1987 was $18 million. The current set-aside (12 percent of the total NIMH research budget) translates into roughly $50 million for fiscal year 1993.Workload Management in Mental Healthcare Essay

More than 250 active grants (listed with NIMH as of January 1993) are concentrated in the following areas in descending order: severely mentally ill adults; mental health economics; children and adolescents; rural mental health; adult primary health care; and multiple diagnoses of alcohol, drug abuse, and mental (ADM) disorders. Significant numbers focus on mental health service systems, minority mental health, homeless mentally ill, and research scientist awards, and some are devoted to disability and rehabilitation, human immunodeficiency virus (HIV) infection, self-help services, research methods, and state research capacity building.Workload Management in Mental Healthcare Essay

NIMH has established a program to develop and maintain Centers for Research in particular areas of priority: severely mentally ill adults, children and adolescents, minority mental health, rural mental health, and self-help. Exhibit 1 lists specific grant announcements that detail areas of focus and priority.

In addition to NIMH, a variety of federal agencies have services research programs that include mental health issues as a component, although not as a priority. Agencies that are funding projects included in the FHSR database are the Department of Veterans Affairs, the National Institute on Aging (NIA), NIDA, NIAAA, HCFA, the Office of Rural Health Policy, the National Center for Nursing Research, and AHCPR.Workload Management in Mental Healthcare Essay

FUTURE OPPORTUNITIES
The heightened health care reform debate has accelerated the development of agendas in mental health services research and is likely to provide a framework for setting priorities for the next several years, both in foundations and in the various federal agencies. Even at this early date it is possible to discern several significant themes. These can provide some guidance for the development of mental health services research ideas and extended programs during the next several years.Workload Management in Mental Healthcare Essay

REFORM-RELATED ISSUES WITH A SIGNIFICANT MENTAL HEALTH DIMENSION.
The issue of risk adjustment in health insurance has particular relevance to mental health. Risk adjustment has to do with the probability that any given health plan may become responsible for a larger number of persons with more serious health problems than other competing health plans-Health plans that fear this situation could develop procedures that discriminate against persons with known high-cost illnesses; the more severe mental illnesses, as well as acquired immunodeficiency syndrome (AIDS), cancer, and others, lead the list of illnesses that insurers wish to avoid. A concern will be how to protect health plans with disproportionate numbers of high-risk enrollees and how to protect high-risk persons from creative forms of exclusion.Workload Management in Mental Healthcare Essay

Exhibit 1 Mental Health Services Research Announcements Issued By The National Institute Of Mental Health (NIMH), Selected Projects, 1990-1993

Implementation of Caring for People with Severe Mental Disorders: A National Plan of Research to Improve Services (April 1992)
Centers for Research on Services for People with Severe Mental Disorders (June 1992)
Implementation of The National Plan for Research on Child and Adolescent Mental Disorders (April 1991)
Centers for Research on Mental Health Services for Children and Adolescents (November 1991 )
Research on Hospitalization of Adolescents for Mental Disorders (April 1991)
Research on Emergency Mental Health Services for Children and Adolescents (April 1993)
Research on Reimbursement Issues in Mental Health Services Delivery (Revised announcement issued June 1989; to be reissued soon as the new mental health economics research announcement) Research on Managed Mental Health Care (June 1991)
Research on Integrating Mental Health and Related Services for Persons with Severe Mental Disorders (May 1993)
Research on Mental Health Services in the General Health Care Sector (September 1992) Research on Disabilities and Rehabilitation Services for Persons with Severe Mental Disorders (July 1991)
Mental Health Research on Homeless Persons (Revised May 1991)Workload Management in Mental Healthcare Essay
Research on Services for Persons with Mental Disorders that Co-occur with Alcohol and/or Drug Abuse Disorders (Revised March 1990)
Research on Mental Disorders in Rural Populations (Revised April 1991)
American Indian, Alaska Native, and Native Hawaiian Mental Health Research (February 1993)
Minority Mental Health Research Centers (September 1992)
Research on Severely Mentally Ill Persons at Risk of or with HIV Infections (September 1988)
Research on Effectiveness and Outcomes of Mental Health Services (March 1990)
Research Infrastructure Support Program (RISP) (September 1992)
Note: To obtain a copy of any of the announcements listed, or to obtain information about upcoming research conferences, contact the Services Research Branch, National Institute of Mental Health, 5600 Fishers Lane, Room 10C-06, Rockville, Maryland 20857, (301)443-3364.

A second issue relates to functional disability. Current measures of illness, such as diagnosis, often are not good predictors of service needs and outcomes. The problem of measuring illness is now a policy issue for long-term care in determining eligibility and assessing needs. This same issue will become a problem for acute care, as the need arises to sort out persons with significant service needs from those with less serious conditions, be they physical or mental

Third, in a health care system that relies heavily on managed care, the development of appropriate standards for such management becomes essential Practice variations are widespread, and good managed care systems are difficult to define and measure. No recognized standards now exist either for “carved-out” programs to manage mental health care or for addressing mental health issues within an overall managed care program. Furthermore, once managed care is in place, how will its performance be monitored? What are reasonable measures of undertreatment? These issues are likely to be important for various vulnerable populations, including the mentally ill

Fourth, the definition of outcomes, as well as the design of outcome measures, is a major preoccupation of the health care reform process. The new emphasis on quality-of-life measures necessarily involves mental health considerations. And the emphasis in medical outcomes on effectiveness (what works in real-world conditions) as opposed to efficacy (what has a statistically significant impact in ideal research conditions) also involves psychological and psychosocial factors.

Fifth, the interaction between physical and mental health is likely to attract increasing attention in a managed care environment. The mutual impact of physical and mental factors on health and care-seeking behavior is better recognized than it is understood. As mental health care is more explicitly integrated into general health care settings, this interrelationship will continue to stimulate research interest.Workload Management in Mental Healthcare Essay

Sixth, a reformed health care system is likely to include a major role for states. Historically, states have played a more comprehensive role in mental health than in any other area of health, and much can be learned from that experience. The new configuration will provide a natural laboratory for explaining and exploring different states’ approaches to their new role in both physical and mental health.Workload Management in Mental Healthcare Essay

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Finally, the incorporation of Medicaid (in whole, in part, or not at all) into a reformed health care system will create numerous opportunities for assessing different configurations of services that are included or excluded and their impact on various elements of the Medicaid population (particularly indigent persons with severe mental illness and welfare mothers and children).

INTERSECTION OF MENTAL HEALTH CONCERNS WITH POPULATION GROUPS OR ISSUES.
Different segments of the population have unique needs that demand research attention. The necessity of integrating health and mental health services for children with a host of other types of services (education, income support, social welfare, juvenile justice, and so forth) has been a continuing theme of the health care reform debate. Similarly, in the coming debate over welfare reform, what should be the interface between mental health and child welfare? The mental health services research sector has been a leader in developing model approaches for integrated systems of care for children. The elderly also pose unique challenges to services research. The recognition and treatment of mental disorders in elderly persons is a major issue for both the primary care and long-term care elements of the health care system. The impact of mental health conditions on the ability of aging persons to live independently and to manage their own health care has gained much attention. Finally, different patterns for various population groups in the use of general health versus mental health services raise many concerns. The interplay between minority cultural norms and majority community attitudes is of particular interest.Workload Management in Mental Healthcare Essay

In addition to population-linked concerns, specific issues have a major mental health facet. Both alcohol and drug abuse disorders frequently overlap with mental disorders. The service systems are sometimes integrated but more often operate separately from each other. Agencies concerned with ADM problems recognize the need for collaboration and exchange on issues of etiology and comorbidity. Mental health and behavioral issues are also important in AIDS prevention and treatment. In fact, persons with severe mental illnesses have been found to be at especially high risk for contracting AIDS. Finally, the emergence of violence as a public health issue has led to heightened interest in researching possible relationships between violence and mental health. Is there a link between mental disorder and violent behavior, and, if so, what are its parameters? Also, what are the health care and mental health care consequences of experiencing or witnessing violence?Workload Management in Mental Healthcare Essay

INTEGRATION OF HEALTH AND MENTAL HEALTH DATA SYSTEMS.
A reformed health care system will require extensive collection of uniform data. Historically, health and mental health information systems have been separate. In efforts to redesign existing national data sets, as well as to plan for new data collection systems, the issue of the separation or integration of mental health information must be addressed. Episodes of care are likely to be a significant form of measurement in a reformed health system. Appropriate and consistent definitions for both health and mental health care will need to be developed.Workload Management in Mental Healthcare Essay

POTENTIAL SOURCES OF FUNDING
Foundations are identifying issues ranging from how various elements of the new system will operate, to financing strategies for services that are not fully covered in the new system, to the impact of reform on individuals and families. In general, as foundations announce their primary health care interests or priorities, they can consider developing the mental health dimension as an example or element of the foundation’s particular areas of focus.Workload Management in Mental Healthcare Essay

By far, the most significant funder of mental health services research remains the federal government. Numerous agencies of the Department of Health and Human Services (HHS) are discussing health care reform implementation issues (many of which include mental health); however, until legislation is passed, clear lines of responsibility cannot be established. The broad agenda described above likely will fit within the research programs of NIMH, NIAAA, and NIDA via the 12 percent set-aside for services research in fiscal year 1993 and 15 percent in fiscal years 1994 and 1995. The office of the HHS Assistant Secretary for Planning and Evaluation (ASPE)/Health may fund some research into risk adjustment, managed care, and functional disability. Under SAMHSA, the Center for Mental Health Services is likely to concentrate on system evaluation, integrated services for children and adults with severe mental illness, homelessness, prevention services (if funds are appropriated), and Medicaid. The SAMHSA Center for Substance Abuse Prevention and Center for Substance Abuse Treatment likely will fund research into comorbidities. The AHCPR, in accordance with its mandate, likely will produce mental health practice guidelines, and HRSA likely will focus on primary care, indigent populations, and rural health care.

Probably the most significant change in NIMH’s services research agenda is the broadening of its focus to include more issues beyond those involving persons with severe mental illness. The implementation of national and state health care reforms will have a dramatic effect on both public and private service providers and on access to and use of mental health services by the general population (including low-income persons). The severely mentally ill population remains a high priority, and NIMH remains committed to its National Plan of Research to Improve Services. However, the infusion of new money from the set-aside and the demand for information on additional reform-related matters have combined to stimulate a broader agenda.Workload Management in Mental Healthcare Essay

NIMH is now developing a new grant announcement on issues relating to health care reform; this announcement is expected in fall 1993. It is likely to encourage research on risk adjustment and to emphasize the impact of health care reform on the states. Comparisons of different states’ approaches to financing and covering mental health services—from publicly managed, capitated forms of financing catastrophic and long-term mental health care to buying into private managed care systems—may be highlighted. Development and assessment of monitoring capabilities and methods of assuring quality of care also are likely to be emphasized.

NIMH also will reissue its mental health and economics announcement.This research area targets the role of economic factors in mental health services delivery, providing a near-term opportunity to develop essential baseline information before enactment and implementation of health care reform. Later, this research funding should provide an opportunity to assess the reform system in relation to mental health and to develop recommendations for change. Specific areas of interest include assessment of factors affecting supply and demand; financing of publicly supported mental health services; financing of alternative delivery systems, managed care, long-term care, and catastrophic care; the impact of reimbursement methodologies and insurance benefit design; social and economic costs of mental disorders; cost-effectiveness of services; the impact of reimbursement policies on quality of care; the impact of legislation and regulations on reimbursement; financing and reimbursement policies affecting the market for services of providers in various settings; financing of services for particular population groups (for example, minorities, children, and the elderly); and the impact of state rate-setting methods and systems on services.

NIMH also will continue to give priority to its National Plan for Research on Child and Adolescent Mental Disorders (1990), including services research issues. 4 During 1994 research is expected to focus on obtaining baseline data on who is providing what services to children and adolescents. Research probably will encompass delivery of mental health services to children and adolescents in general health care, specialty mental health, and other settings; coordination and integration of mental health services with other services such as criminal justice, education, and welfare; service needs and delivery of services to subpopulations of youths with comorbidities of various types; and evaluation of innovative service models.Workload Management in Mental Healthcare Essay

CONCLUDING COMMENTS
In conducting this brief review, we were struck by the perception on the part of funding agencies and others that the limited number of mental health services researchers hampers the progress of a field that is ripe for expansion. There is a clear and explicit interest in developing new talent and attracting experienced researchers from a variety of other disciplines and areas.Workload Management in Mental Healthcare Essay

Mental health will be a particularly interesting area of change and challenge in health care reform. Among the salient issues will be tensions among national, state, and private-sector roles in providing and financing mental health services; the likelihood of early coverage limitations designed to be expanded later; and how to assure nonmedical wraparound services for vulnerable groups such as children and adults with severe mental illness.

Underlying these questions is the larger issue of integrating mental and physical health services. Which services are health, which are mental health, and which are “something else?” Will (or should) there continue to be a separate mental health system? If so, for whom? Is mental health services research separate from health services research?Workload Management in Mental Healthcare Essay

Mental health services research began in an era in which mental health services and policy were defined largely in terms of mental illness—indeed, in terms of the most severe mental illnesses. As the health care reform debate continues, attention increasingly is drawn to the broader issues of mental health care for the general population. The challenge for mental health services research will be to address both the traditional and the expanded agendas within a changing health care system. This may suggest expanding the field of mental health services research to encompass both the discrete specialty researcher and a wider group of health services researchers who address mental health factors as a matter of course in examining health issues. Workload Management in Mental Healthcare Essay

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